Artificial Intelligence and the Evolution of Library Services: Transforming Access, Search, and Support

DOI: https://doi.org/10.56815/IRJAHS/2024.n2.33-39

Abstract

Artificial Intelligence (AI) is transforming libraries by automating tasks, personalizing user experiences, and improving information access, though challenges like data privacy and staff training must be addressed. AI uses machine learning and natural language processing to enhance cataloging, deliver tailored resource recommendations, power virtual assistants, and streamline information retrieval. While AI offers benefits such as increased efficiency and accessibility, libraries must navigate ethical concerns and technological advancements to maintain their role as crucial knowledge hubs.